At Steroids Canada, every order is processed with speed, privacy, and reliability. Expect quick handling, plain packaging, and tracking on every shipment coast to coast across Canada.
Why Our Shipping Stands Out
From 24-hour processing on business days to discreet, unbranded packaging and real-time tracking, we’ve built our logistics around what Canadian customers value most: speed, privacy, and peace of mind.
💨 Fast Processing
Most orders leave our facility within 24 hours (Mon–Fri) so you get your products sooner.
🕵️ Discreet Packaging
We ship in plain, unbranded boxes—no product references—protecting your privacy end to end.
📦 Tracked & Supported
Every order includes a tracking number, plus responsive support if you need help.
Shipping FAQs
Below you’ll find clear answers to common shipping questions, realistic scenarios, and region-by-region timelines.
💨 How quickly are orders processed and shipped?
Most orders are processed within 24 hours on business days (Monday–Friday). Orders placed on weekends or holidays are processed the next business day.
📦 What shipping options are available?
At checkout, choose between Standard and Expedited shipping. Transit time begins after dispatch (once you receive a tracking number), not at order placement.
⏳ When does the shipping time start?
Shipping time starts the moment your parcel leaves our facility. You’ll receive an email with your tracking number so you can monitor progress in real time.
🏠 Can I change my shipping address after placing an order?
Please double-check your address before completing checkout. If you need to make a change:
Contact us immediately after placing your order — address updates are only possible before dispatch.
After dispatch, contact the courier directly with your tracking number to request a hold or pickup option (availability varies by carrier/region).
🕵️♂️ Do you ship discreetly?
Yes. We use plain, unbranded packaging with no product references. A tracking number is provided for every order.
✍️ Will my package require a signature?
Signature may be required depending on the carrier and destination. If you prefer no-signature delivery, include this in your order notes (availability varies by region and carrier policy).
📬 Can you ship to P.O. Boxes?
Yes, most carriers can deliver to P.O. Boxes (Canada Post). For apartment/condo addresses, please include your buzzer or unit number.
🐌 My package is delayed — what should I do?
Check your tracking updates — delays are often weather or volume related and resolve within 1–2 days.
If the delay exceeds the estimated window, contact the courier with your tracking number or reach out to our support team.
🚪 I wasn’t home at delivery — what happens next?
The courier will usually attempt re-delivery or leave a notice for pickup at a nearby facility.
Use your tracking number to schedule re-delivery or confirm pickup location/hours.
⚠️ What if my package is lost or shows ‘delivered’ but I can’t find it?
Check around entrances, mailrooms, concierge desks, and with neighbors.
Verify the address on your order confirmation.
Contact the carrier to open a trace. If confirmed lost, we’ll reship according to our policy.
🗺 Estimated delivery times by location
BC: 1–2 business days — closest to our main hubs. AB: 2–3 business days — efficient ground routes. SK / MB: 2–4 business days. ON: 3–4 business days. QC: 3–5 business days. Maritimes (NS/NB/PE): 4–6 business days. NL: 4–7 business days. North (YT/NT/NU): 5–10 business days.
📊 Factors that may affect delivery times
Weather: Storms/extreme temperatures can slow transit.
Carrier workload: Holidays and major promotions increase volume.
Location accessibility: Rural/remote addresses may take longer.
🔍 Tracking and updates
Look for your tracking email shortly after dispatch.
Use tracking to get real-time updates on location and ETA.
💡 Good to know
We primarily use expedited services, which can reduce delivery times by approximately 2 days versus standard mail.
📍 Track your order
Have your tracking number? Click here to track it now.
